Called Norway Thursday morning and that afternoon I had a quote and my unit installed the next day. They really go out of their way to make sure the customer is satisfied and updated on the progress of their work. THANK YOU NORWAY AIR CONDITIONING.
Workers arrived at hour schedule and kept me posted on how long it was going to take and explain product. All were very proffesional . I highly recommend this company.
After our first attempt at a fix was not successful, I had Norway recommended to me. The repair was quick, professional, and at an appropriate cost. He made certain our issue was resolved. As a result our positive experience with Norway encounter several months ago, we called them first as were having a different issue. I called yesterday morning and a service team was here in the afternoon. We needed the outside unit replaced, and again, Norway provided excellent service at a reasonable price. Less than 24 hours later, our A/C is functioning perfectly.
I had a genuinely pleasant interaction with Norway Air Conditioning as I came away very impressed by the all around experience.
Guillermo and Daniel were very helpful as both individuals assisted me with informative, fast, friendly, and professional service.
I am truly grateful that quality customer service is still existent in today's automated market environment.
From providing detailed responses, practical solutions, and recommending future alternatives (great finance plan), Norway Air Conditioning and its associates are a cut above the rest.
For all of your current and future air conditioning needs, definitely go with Norway.
I most certainly will.
Great service. They work with you, give you options and find the best solution. I had a new unit installed and they made the whole process (from financing to installation) very easy. Highly recommend you give them a call.
I was a little nervous about the perfect 5 star reviews thinking they might be fake. They're not. Guillermo Dominguez with Norway Air deserves all 5 stars. He went above and beyond to diagnose what was wrong, explain clearly what was needed, and provide some options. His work was fast and professional. I would highly recommend him and the company to anyone who needs someone they can trust to work on their air conditioning.
Great Service!. These people cut no corners. And are very respectful. They stand behind their work and take pride in it. Overall very satisfied. THANK YOU!
We waiting a week for another company to show up only to realize they had no intentions of showing up. Our AC unit died on Friday and Norway came out on a Saturday and replaced our unit. The technicians were courteous, professional and fast. Norway made this purchase and installation flawless. I recommend them to everyone. You will not be disappointed. They are extremely fair on pricing and truly take care of you as a customer. Thank you Norway Air Conditioning!
Alright, so my independent ac guy who only does maintenance work on it tells me today @ 11 am that unfortunately it is my compressor and I will need to replace the unit. Mind you it is a 15 year old condensor so I might as well change out both the inside and outside units. I quickly start calling for quotes. As I get to Norway they give me a great price and even offer financing. Within minutes I was able to complete a simple Online application that took 2 minutes at most. Got a text immediately after "you're approved, checking on availability of your AC". Not too long after that I get another text "it's available, guys will be there in the next hour". WOW! They did an amazing job. Made sure everything was working. Checked that the differential was correct and freeon levels were good. Towards the end of the install Memo (owner) showed up at my home to check on his guys and their progress and was on the phone with them throughout the entire changeout. Great service. I'm am extremely happy with the results and would 100% recommend them!!!!!
Mr. Dominguez answered right away, accurately identified the problem and repaired the unit. I am glad I asked Norway A/C for a second opinion. The first company I called was trying to sell me the whole equipment when it was not necessary to replace it, and they did not even try to understand what the problem was. Norway instead was thourough. I can say Norway is by far the best A/C company in Laredo. Great customer service, cost effective, well trained technicians.