Testimonials
At Norway Air Conditioning Inc., we take pride in our work and value the feedback from our customers. Their reviews are a testament to our commitment to providing quality service and to ensuring complete customer satisfaction. Explore what some of our customers have to say about their experience with us.
Our Reviews
I was a little nervous about the perfect 5-star reviews thinking they might be fake. They’re not. Guillermo Dominguez with Norway Air deserves all 5 stars. He went above and beyond to diagnose what was wrong, explain clearly what was needed, and provide some options. His work was fast and professional. I would highly recommend him and the company to anyone who needs someone they can trust to work on their air conditioning.
Great Service!. These people cut no corners. And are very respectful. They stand behind their work and take pride in it. Overall very satisfied. THANK YOU!
We waited a week for another company to show up only to realize they had no intentions of showing up. Our AC unit died on Friday and Norway came out on a Saturday and replaced our unit. The technicians were courteous, professional and fast. Norway made this purchase and installation flawless. I recommend them to everyone. You will not be disappointed. They are extremely fair on pricing and truly take care of you as a customer. Thank you Norway Air Conditioning!
Alright, so my independent AC guy who only does maintenance work on it tells me today at 11 am that unfortunately it is my compressor and I will need to replace the unit. Mind you it is a 15-year-old condenser so I might as well change out both the inside and outside units. I quickly start calling for quotes. As I get to Norway they give me a great price and even offer financing. Within minutes I was able to complete a simple Online application that took 2 minutes at most. Got a text immediately after ‘you’re approved, checking on availability of your AC’. Not too long after that I get another text ‘it’s available, guys will be there in the next hour’. WOW! They did an amazing job. Made sure everything was working. Checked that the differential was correct and freon levels were good. Towards the end of the install Memo (owner) showed up at my home to check on his guys and their progress and was on the phone with them throughout the entire changeout. Great service. I’m am extremely happy with the results and would 100% recommend them!!!!!
Mr. Dominguez answered right away, accurately identified the problem and repaired the unit. I am glad I asked Norway A/C for a second opinion. The first company I called was trying to sell me the whole equipment when it was not necessary to replace it, and they did not even try to understand what the problem was. Norway instead was thorough. I can say Norway is by far the best A/C company in Laredo. Great customer service, cost-effective, well-trained technicians.